Help Center

Everything you need to know about Fyldit — written simply, from the very basics to the more advanced features.

Getting Started

New to Fyldit? Start here — the basics, your key, and your peace-of-mind checklist.

Your digital safe, explained simply. How to add documents, folders and notes.

The one key that opens your vault — and only you have a copy. How to look after it.

A simple checklist for peace of mind. What it measures and how to get to 100%.

The people in your life, and how to share things with them — safely.

Your people, organised. The difference between Trusted and Legacy circles.

Let others see specific documents without giving up your privacy. Stay in control.

Stay safe, never get locked out, and keep your account in great shape.

The handful of people you trust most — there for you, and for the people who love you.

A spare key, held safely by your circle. Never get locked out of your vault.

Step-by-step recovery if you ever forget your Master Key. Your circle helps you back.

Everyday habits, two-step sign-in, changing passwords, and deleting your account.

Who inherits what, and how your vault is gently passed on one day.

Designate who inherits each document one day — sealed end-to-end until released.

How your vault is gently passed on — only when your Trusted Circle confirms together.

Big-picture answers and a friendly FAQ — for everything else.

Our biggest promise, in plain English — explained like a story, not a science lesson.

Quick answers to the most common questions about Fyldit, plans, sharing and more.

Can't find what you're looking for? Our support team is here to help — in plain English, no jargon.